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Last Updated – 6th July 2026

Your privacy is critically important to us.

Flair telephone: +44 (0) 20 3115 1019

Who We Are

Flair Retail Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

Data Controller: Flair Retail Ltd
Company Number: 12358626
Registered Office: 6 Parkside Court, Greenhough Road, Lichfield, Staffordshire, WS13 7AU
Email: hr@flairltd.co.uk

Scope

This Privacy Notice explains how we collect, use and protect the personal data of candidates and temporary workers during our recruitment and placement activities.

What Personal Data We Collect

We may collect:

• name, address, telephone number and email address;
• CV, qualifications, skills and employment history;
• job preferences, availability and salary expectations;
• interview notes and assessment records;
• references;
• right to work documentation and identity information.

For temporary workers, we may also collect:

• bank account details;
• payroll, tax and National Insurance information;
• pension enrolment information (where applicable);
• timesheets, attendance records and assignment details;
• emergency contact details.

Where We Obtain Your Personal Data

We normally collect your personal data directly from you when you:

• register via our website portal;
• submit your CV or application;
• contact us regarding job opportunities;
• take part in our recruitment process.

We may also receive information from:

• referees (where you have provided their details);
• clients involved in the recruitment or placement process;
• identity and right to work documents provided by you.

How We Use Your Personal Data

We use your personal data to:

• assess your suitability for employment opportunities;
• match you with suitable vacancies;
• introduce you to prospective employers or clients;
• verify your identity and right to work in the UK;
• communicate with you about vacancies and assignments;
• manage temporary worker placements;
• process payroll and related payments (where applicable);
• comply with legal and regulatory obligations.

Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases under the UK GDPR:

• Contract – to take steps at your request before entering into a contract and to fulfil our contractual obligations;
• Legal Obligation – where required to comply with employment, tax, immigration or other legal requirements;
• Legitimate Interests – to provide recruitment services, manage client relationships and operate our business effectively;
• Consent – where required, for example for optional marketing communications.

Sharing Your Personal Data

We may share your personal data where necessary with:

• prospective employers and clients;
• payroll providers and payroll software systems;
• HM Revenue & Customs (HMRC);
• pension providers (where applicable);
• recruitment and IT system providers;
• professional advisers (legal, compliance, insurance);
• regulatory authorities where required by law.

We do not sell your personal data.

International Transfers

Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect it. These may include transfers to countries recognised as providing an adequate level of protection or the use of approved contractual safeguards.

How Long We Keep Your Data

We retain personal data for different periods depending on the type of data and the purpose for which it is used.

Candidate Data

We retain candidate personal data for as long as it is necessary for recruitment purposes, including where we may consider you for current and future job opportunities.

We will regularly review candidate records and securely delete or anonymise data when it is no longer required.

Temporary Worker Data (including payroll records)

Where you are engaged as a temporary worker, we retain personal data relating to your assignment, payroll, tax and employment records for as long as required by HMRC and employment legislation.

After this period, records will be securely deleted or anonymised.

Data Security

We take the security of personal data seriously and implement appropriate technical and organisational measures to protect it against accidental loss, unauthorised access, disclosure, alteration or destruction.

Your Rights

Under UK data protection law, you have the right to:

• access your personal data;
• correct inaccurate or incomplete personal data;
• request erasure of your personal data (where applicable);
• restrict processing of your personal data;
• object to processing based on legitimate interests;
• withdraw consent where processing is based on consent;
• request transfer of your personal data in certain circumstances;
• lodge a complaint with the Information Commissioner’s Office (ICO).

We do not use automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Complaints

If you have any questions or concerns about how we process your personal data, please contact us using the details above.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can also view our Complaints Procedure here.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or our business practices. The most recent version will always be available on our website.