Privacy

Privacy Policy & GDPR

Last Updated – 6th July 2026

Your privacy is critically important to us.

Flair telephone: +44 (0) 20 3115 1019

Who We Are

Flair Retail Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

Data Controller: Flair Retail Ltd
Company Number: 12358626
Registered Office: 6 Parkside Court, Greenhough Road, Lichfield, Staffordshire, WS13 7AU
Email: hr@flairltd.co.uk

Scope

This Privacy Policy explains how we collect, use and protect personal data when you:

  • visit our website;
  • submit an enquiry through our website;
  • submit your CV via our website; or
  • otherwise interact with our website.

Separate Privacy Notices apply to candidates, temporary workers, employees, clients and other individuals whose personal data we process outside of our website.

What Personal Data We Collect

Depending on how you use our website, we may collect:

  • your name and contact details;
  • information you provide when submitting an enquiry;
  • CVs and supporting recruitment information submitted through our website;
  • your IP address;
  • browser type, operating system and device information;
  • website usage information collected through cookies and similar technologies.

How We Use Your Personal Data

We use your personal data to:

  • respond to your enquiries;
  • process CV submissions and recruitment enquiries;
  • provide our recruitment services where requested;
  • improve the performance and functionality of our website;
  • maintain website security and prevent fraud or misuse;
  • comply with our legal and regulatory obligations.

Lawful Basis for Processing

We process personal data using one or more of the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

  • Legitimate Interests – to respond to enquiries, improve our website, maintain security and administer our business.
  • Consent – where required, including for non-essential cookies and certain marketing communications.
  • Steps Prior to Entering into a Contract – where you submit information relating to recruitment opportunities or request our services.
  • Legal Obligation – where we are required to comply with applicable laws or regulatory requirements.

Cookies

Our website uses cookies to:

  • enable essential website functionality;
  • understand how visitors use our website through analytics; and
  • improve your browsing experience.

Non-essential cookies are only placed on your device with your consent. You can manage your cookie preferences at any time through our cookie settings. Please refer to our Cookie Policy for further information.

Sharing Your Personal Data

We may share personal data with trusted third parties where necessary, including:

  • website hosting and IT service providers;
  • analytics providers;
  • recruitment software providers;
  • professional advisers, including legal, compliance and insurance advisers;
  • regulatory authorities or law enforcement where required by law.

We do not sell your personal data.

How Long We Keep Your Data

We only retain personal data for as long as necessary for the purposes for which it was collected.

As a guide:

  • website enquiries are generally retained for up to 24 months;
  • website analytics data is retained in accordance with our analytics provider’s retention settings;
  • CVs submitted via our website are retained in accordance with our Recruitment Privacy Notice.

Where we are required by law to retain information for longer, we will do so.

International Transfers

Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place to protect it. These may include transfers to countries recognised as providing an adequate level of protection or the use of approved contractual safeguards.

Data Security

We take the security of personal data seriously and have implemented appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, disclosure, alteration or destruction.

Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request erasure of your personal data where applicable;
  • request restriction of processing;
  • object to processing based on legitimate interests;
  • withdraw your consent at any time where processing is based on consent;
  • request the transfer of your personal data in certain circumstances;
  • lodge a complaint with the Information Commissioner’s Office (ICO).

We do not use automated decision-making or profiling through this website that produces legal or similarly significant effects on individuals.

Complaints

If you have any questions or concerns about how we process your personal data, please contact us using the details above.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can also view our Complaints Procedure here.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or our business practices. The most recent version will always be available on our website.

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